Privacy Policy

Your privacy is important to us

Last updated: October 7, 2026

TL;DR: We collect information when you book classes or contact us. We use it only to serve you better and never share it without your permission.

Hawaii Fluid Art Johns Creek is independently owned and operated by GURUJI LLC ("us", "we", or "our"), operating https://hawaiifluidarts.com. By using our site, you agree to this privacy policy. We're committed to protecting your personal information and being transparent about how we use it.

1. What Information Do We Collect?

We collect information only when you voluntarily provide it or when you use our site. Here's what we may collect:

Contact Information:
Your name, email, and phone number (when you book or contact us)
Booking Details:
Class choices, group size, special requests
Payment Information:
Processed securely by our payment partner - we never store your full card details
Communication Preferences:
Whether you want to receive updates or promotional offers
Event Details:
For parties, we collect relevant details like age group, theme preferences, etc.

Why we collect it: To book your classes, process payments, send confirmations and reminders, and help us improve our classes and services.

2. Third-Party Service Providers & Sub-Processors

We only share your information with trusted technology partners who help us power our studio booking system, process payments, and ensure website security:

Stripe, Inc. (Payment Processing):
Processes all credit and debit card payments through encrypted Stripe Elements iframes under PCI-DSS Level 1 SAQ A standards. Hawaii Fluid Art never stores, processes, or transmits your full credit card number or CVV on our servers.
Cloudflare:
Provides anti-bot verification and automated fraud prevention via Turnstile security challenges.
Twilio (SMS Communications):
Dispatches automated reservation confirmations, workshop reminder text messages, and artwork pickup alerts to the mobile number provided during booking.
Google Analytics (GA4):
Helps us evaluate website traffic, conversion funnels, and workshop interest so we can optimize our digital catalog.
Microsoft Clarity:
Provides anonymized session recordings and heatmaps to improve user navigation. All customer contact details, passwords, and payment inputs are strictly masked and excluded from recordings.
Amazon Web Services (AWS):
Securely hosts our cloud booking infrastructure (S3, CloudFront) and delivers transactional email confirmations via Amazon SES.
Sentry:
Captures real-time technical errors and crash diagnostics to maintain system stability and reliability.
Social Media:
Only if you voluntarily share content or we post studio photos (with your permission).

We never sell, rent, or trade your personal information to anyone. These partners operate under strict confidentiality and privacy agreements.

SMS Opt-In Privacy & Mobile Data: No mobile phone numbers or SMS opt-in consent information will be shared, sold, or rented to third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will strictly not be shared with any third parties.

3. Your Privacy Rights (You Have Control!)

Your data is yours. Here's what you can do with it:

See Your Data:
Ask us what information we have about you
Fix Mistakes:
If your contact info or preferences are wrong, we'll correct them
Delete Your Data:
Request that we delete your information (we'll do this unless we're legally required to keep it)
Unsubscribe:
Stop receiving emails anytime with one click or by contacting us
Export Your Data:
Get a copy of your information in a standard format

How to exercise your rights: Just contact us and let us know what you need. We'll respond within 10 business days.

4. How Long Do We Keep Your Information?

We don't keep your data forever. Here's our timeline:

Booking History:
3 years (in case you need receipts or have questions)
Marketing Emails:
Until you unsubscribe (you can opt out anytime)
Website Visitor Data:
26 months automatically deleted by Google
Payment Records:
As long as tax laws require (typically 7 years for business records)

Want us to delete your data sooner? Just ask!

5. Photos & Videos (Your Image, Your Choice)

We love capturing the creative fun at our studio! We may take photos or videos to:

Post on our social media and website
Feature in our gallery and marketing materials
Show the awesome experiences we offer

Your choice: If you don't want to be in photos, just let our staff know when you arrive. We'll respect your preference. No photos = no problem!

6. Emails & Messages

We'll email you about:

Your booking confirmation and class reminders
Special offers and new classes (only if you opt in)
Important updates or changes to our studio
Help with customer service questions

Too many emails? Click "Unsubscribe" in any email, and you're done. We'll stop sending you marketing emails, though we'll still send booking confirmations.

7. Cookies & Tracking (The Technical Stuff)

What are cookies? Small files that help websites remember you and work better. Think of them like a memory for your browser.

What we track: We use analytics tools like Google Analytics and Microsoft Clarity to understand how visitors use our website. This includes:

Which pages you visit and how long you stay
What you click on and how you navigate our site
Session recordings and heatmaps (showing mouse movements and clicks, but no personal information)
General location (city/region level, not your exact address)

This data is anonymous and helps us make our website faster, easier to use, and more helpful for visitors like you.

Your control: You can disable cookies in your browser settings, but some features might not work as well. To learn more about how Microsoft Clarity collects and uses data, visit their Privacy Statement.

8. Security

The security of your Personal Information is important to us. We implement industry-standard security measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

Security measures we employ include:

HTTPS Encryption:
All data transmitted between your browser and our website is encrypted using SSL/TLS protocols
Secure Payment Processing:
Payment information is processed through PCI-DSS Level 1 compliant third-party payment processor Stripe using client-side tokenized iframes. Hawaii Fluid Art never stores or receives your full card details or CVV.
Access Controls:
Personal information is accessible only to authorized personnel who need it to perform their duties
Regular Security Updates:
Our systems receive regular security patches and updates
Data Minimization:
We collect only the minimum personal information necessary for our services

While we strive to use commercially acceptable means to protect your Personal Information, no method of transmission over the Internet is 100% secure. You are responsible for maintaining the confidentiality of your account information and passwords. We recommend using strong, unique passwords and updating them regularly.

9. Policy Updates

We may update this privacy policy from time to time. If we make significant changes, we'll post the updates here and let you know. Keep an eye on the "Last updated" date at the top to see when this policy changed last.

10. Terms of Service

This Privacy Policy works in conjunction with our Terms of Service, which outlines the general terms and conditions of using Hawaii Fluid Art's website and services. Please review our Terms of Service to understand the rules and regulations governing your use of our website, including class bookings, event registrations, and any other interactions with Hawaii Fluid Art.

The Terms of Service covers important topics such as:

  • User responsibilities and conduct
  • Intellectual property rights and content ownership
  • Limitation of liability and disclaimers
  • Class cancellation and refund policies
  • Dispute resolution procedures
  • Modification rights to our services

By using Hawaii Fluid Art's website and services, you agree to be bound by both this Privacy Policy and our Terms of Service. If you do not agree with any part of these documents, please do not use our services.

11. Children's Privacy (COPPA Compliance)

While our studio welcomes young creators to our kids' art classes, summer camps, and birthday parties, our online booking platform and digital waiver system are directed solely to adults, parents, and legal guardians aged 18 and older. We do not knowingly collect personal information directly from children under 13 online. When reservations or digital safety waivers are completed for minor children, the parent or authorized legal guardian provides the necessary details on the child's behalf.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please don't hesitate to reach out:

GURUJI LLC d/b/a Hawaii Fluid Art Johns Creek
9775 Medlock Bridge Rd, Suite A1, Johns Creek, GA 30097
Phone: (470) 531-0106
Email: info@hawaiifluidarts.com

You can also contact us through our contact page for more information on how to reach us.

CALL US